Help me please!!

hello, i have a big problem, the last week i bought zp point, and then i change my password but i forgot my password, my ID is: tresxD and my email is: flamehead_3@hotmail.com
i tried to use the page's support but it isnt available for now. Please try to help me with this biiiiiig problem cause im gonna loose my ZP points (some intems were about to expire) i hope u bring me a right service cause im new with this game and i was expecting more. This is a friend's account, who recomend me this game and we are in the same clan.

Rafael