login frozen

portotrpt124

to enter the login page in the to click on OK to continue, freezes and not enter.

xprox124

If you have currently issues connecting to the game and getting failed to connect of server full errors, or if you cannot connect to specific channels, please send a ticket to*support
With following information:
- error message (screenshot)
- location: (city/state/country)
- IPS (internet provider):
- IP address:
- operation system: (Windows version)
- channels you cannot connect to:
- channels you are able to connect to:
••••••••••••••••••••
http://support.z8games.com/

portotrpt124

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when i press to ok the game dont start

xprox124

portotrpt124 wrote: »

[Img][/img][/ img]


when i press to ok the game dont start

Try to unistall the game and delete any folder or file related to it .. then reinstalk!
..........
Ifcthis isuss still facing you , Please send support ticket

Andy__A

Uninstalling won't do you anything. You have to renew your external IP address as there's issues with the servers caching yours on some no authentication list. How you renew your external IP address is totally dependent on your ISP so look it up.

portotrpt124

xprox124 wrote: »

If you have currently issues connecting to the game and getting failed to connect of server full errors, or if you cannot connect to specific channels, please send a ticket to*support
With following information:
- error message (screenshot)
- location: (city/state/country)
- IPS (internet provider):
- IP address:
- operation system: (Windows version)
- channels you cannot connect to:
- channels you are able to connect to:
••••••••••••••••••••
http://support.z8games.com/

I've sent for the support, still no one answered, it's been two days

xprox124

portotrpt124 wrote: »

I've sent for the support, still no one answered, it's been two days

You have to wait until the answer!
Just look how many players send ticket daily ?
Many many many .. [GM]s do their best to answer tickets as many as possible

}dreamyyy

portotrpt124 wrote: »

I've sent for the support, still no one answered, it's been two days

Dude... i wait since 4 days with my open support ticket, my main account is blocked because of a chargeback, in this support ticket is the paysafecard code to pay this chargeback and still noone replay or solve this issue..