When click okay to log in

when I click okay to log in it freezes for like 5 seconds the only hong I can press is exit, then this pop up
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Comments

  • CFDBmember wrote: »
    1)Uninstall the game completely
    2)Delete all CrossFire folders
    3)Perform system cleaning (CCleaner)
    4)Disable your antivirus' real-time protection
    5)Update DirectX
    6)Re-download the game from our website
    7)Install the game
    8)Add the entire crossfire folder to your antivirus exceptions
    9)Re-enable real-time protection

    Additionally, if after performing the previous steps you are still facing problems, you can try the following:
    -If your issue is with X-Trap, please close all other applications before opening CrossFire. This includes closing all non-essential processes using the Task Manager in Windows
    -Try to run the game on a different computer
    -Try to run the game on a different operating system (Windows 8 OR 8.1-> Windows 7)
    -Try to copy CrossFire folder from a working machine and replace your existing folder
    -Try to play the game using a different connection or ISP
    -Try to update your graphic card’s drivers

    None of these work at all...
  • ilPhone5 wrote: »
    None of these work at all...

    Then you have to send support ticket!