Mm server conection failed. Help me please!

Hello I had a problem with the server crossfire north america 1 when I enter appears conect to server and then step 2 mm conection failed server as shown in the image. Now reinstall the crossfire erasing all your files and remains the same and also restart my internet connection, I am from south america Colombia and forums and facebook groups have seen that not only gives me this error.

Please help with this either telling the solution or by patching as I and many people want to play on this server.

Thank you for your attention.

> - Error message (screenshot): http://imgur.com/FIl2Piq
> - Location: Contry:Colombia-State:Antioquia-City:Medellin
> - IPS (internet provider): Telmex Colombia S.A.
> - Operation system: Windows 7 Ultimate
> - Channels you cannot connect to: North America 1,And now North america 5
> - Channels you are able to connect to: All but two north america 1 and north america 5