Why hasn't xtrap error been fixed yet?

Kyunggggg

It's been 5 days this is getting outta hand, i can't play Crossfire because i have windows Vista? What kind of **** is that? You guys need to ****ing fix this ****, like ASAP? We was told monday its now tuesday and it hasnt been fixed yet.

[Xbox

Kyunggggg wrote: »

It's been 5 days this is getting outta hand, i can't play Crossfire because i have windows Vista? What kind of **** is that? You guys need to ****ing fix this ****, like ASAP? We was told monday its now tuesday and it hasnt been fixed yet.

It's better if you would send a Support Ticket giving Proper Information Regarding the matter.

For Example:

Computer Specs:
Screenshot of the Error:
Date(s) it happened:

=]

Kyunggggg

[Xbox wrote: »

It's better if you would send a Support Ticket giving Proper Information Regarding the matter.

For Example:

Computer Specs:
Screenshot of the Error:
Date(s) it happened:

=]

I've did that for the past 5 DAYS!?!?!!?!?!?!?!
I got a email saying it would be fixed Monday but guess what it hasnt been fixed yet.

Big_Fish

Then wait some more.

fail_a_lot

Halloween knock at the door. And half of the legit/paying players aren't able to login...
Great.
Really great.

Kyunggggg

fail_a_lot wrote: »

Halloween knock at the door. And half of the legit/paying players aren't able to login...
Great.
Really great.

That's the truth.

Stinkygeo

Waiting for fix

It aint my PC, it aint my antivirus, & it aint any new programs. I run clean, clean, clean. Problem is obviously an Xtrap code error for something about Windows Vista OS. Xtrap needs to fix this problem or revert to last working version until debug this version better. No login since October 15th update. Waiting for the Xtrap blue box at bottom right to DL updated version upon startup ...

MstrKARMAN

Here's some light of this problem

Quote from [GM] Celestine

Hello,

Thank you for contacting the CrossFire Support team about the reported X-Trap issue.

We apologize for any inconvenience this issue may have caused you. Thank you for submitting your information. We are aware that some Windows Vista have issues since the last X-Trap update 9013.
Last Friday we reported the issue to the X-Trap team but it seems that the issue is not only related to Windows Vista. For further investigation we need a file from your X-Trap folder. It typically looks like “XTrapDATElog.txt” where DATE stands for the day you received the error. It is located typical under C:\Program Files (x86)\Z8Games\CrossFire\XTrap\.
Please try zipping up the file using a .zip or . rar program, and upload that file with your reply.
Maximum file size for upload is 10 MB, maximum time allotted for upload is 5 minutes. If the upload times out, please try a faster connection.

Your information will help us to fix any false detection from X-Trap. As soon we have a fix for the issue we will test it and apply it live to the servers. In the mean time we recommend to play CrossFire on a different Windows version computer if possible. Thank you for your patience.

End Quote