Xtrap error 05-0400-00000000-533
Uhm??? Can we fix this? This is why so many people quit this game cause if its not Z8 its xtrap its pathetic you guys need to get your **** together . You make enough money , ive bought all the vips and that enough to hire someone to fix this fcking problem everytime a patch comes. It's pathetic.
Comments
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Request from Technical Support
Hello everyone,
We are aware that some of you have the X-Trap error that ends in 533. Some of you send tickets but unfortunately so far nobody submitted the detailed information we need to investigate the cause of the error.
For those that received the X-Trap error that ends in 533 from the latest X-Trap update 9013, and it is not showing any tool name, please submit a ticket at http://support.z8games.com > Crossfire > Technical Issues and provide following information:
- Screenshot of the X-Trap error (without alteration or cropping of the error message)
- Operating system (Windows version):
- Your IP Address (if you do not know where to find this, please visit http://www.whatismyip.com):
- When did the error appear first:
- Brand and version of your Antivirus program:
- Other applications you are running when opening CrossFire:
- Screenshot of your processes while running CrossFire. Please open the game, press Ctrl+Shift+Esc and open the Processes tab and take as many screenshots as necessary to show all running processes.
Please try zipping up the file using a .zip or . rar program, and upload that file with your reply.
Maximum file size for upload is 10 MB, maximum time allotted for upload is 5 minutes. If the upload times out, please try a faster connection.
In the mean time you can also try following trouble shooting:
Please add the CrossFire client program to the list for exceptions that the protection programs on your computer have (firewall, antivirus). Remove the entire X-Trap folder (typical under C:\Program Files (x86)\Z8Games\CrossFire) and patch the game by executing as Administrator the application “CF_G4box.exe” in your CrossFire folder. Try closing out any unnecessary programs that you believe could interfere with the game!
If this does not work then please execute the following sequence:
- Uninstall the game using the official uninstall program located on your start menu.
- Search your hard drive for any left Crossfire files or folders and delete those.
- Remove the files permanently by discarding those from the recycle bin.
- Restart your computer to make sure it is running properly.
- Then please go to the CrossFire website and download our newest client version on the download option page under following link: http://crossfire.z8games.com/downloadS2.aspx and re-install as administrator the game.
- Add the CrossFire program and the entire CrossFire folder to the list for exceptions of the protection-programs on your computer like firewall and antivirus.
We recommend regularly examining any hardware or software that interacts with your internet connection between your computer and your Internet Service Provider (ISP). Routers, firewalls and anti-virus software can occasionally interfere with your connection to CrossFire. You should provide or make "exceptions" regarding security programs (put CrossFire in the list of safe programs) so that the game can pass through any security settings you may have enabled. Also viruses or Spyware's may also cause issues for the game. We recommend scanning your computer for any viruses and spyware's, and remove them.
Thank you all for your help to fix the issue for everyone! -
get this error since yesterday
OS : windows vista home professional 32bit sp2
tryed all this programms
- avira antivir scan
- malwarebytes, anti malware
- spyware terminator
- ccleaner
- adwcleaner
- PandaCloudCleaner
removed all processes from task manager
deinstalled all background programms (incl. avira)
nothing helped. -
fail_a_lot wrote: »get this error since yesterday
OS : windows vista home professional 32bit sp2
tryed all this programms
- avira antivir scan
- malwarebytes, anti malware
- spyware terminator
- ccleaner
- adwcleaner
- PandaCloudCleaner
removed all processes from task manager
deinstalled all background programms (incl. avira)
nothing helped.
Thank you for the information. We try to confirm that Windows Vista might be causing the issue. Please check if you get the error without any Anti-Virus activated, and send us the requested information including screenshot per support ticket, so we can report the issue properly.
Thanks! -
[GM]Celestine wrote: »Thank you for the information. We try to confirm that Windows Vista might be causing the issue. Please check if you get the error without any Anti-Virus activated, and send us the requested information including screenshot per support ticket, so we can report the issue properly.
Thanks!
sendet screen with taskmanager and win vista version.
hope it get fixed till the halloween patch -
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[GM]Celestine wrote: »Thank you for the information. We try to confirm that Windows Vista might be causing the issue. Please check if you get the error without any Anti-Virus activated, and send us the requested information including screenshot per support ticket, so we can report the issue properly.
Thanks!
i use windows vista and deleted all other background system and nothing happend!!!!!!
always the same sh.itttttt!!!!!!!!!!!! -
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WINVISTA is the Problem?[GM]Celestine wrote: »Thank you for the information. We try to confirm that Windows Vista might be causing the issue. Please check if you get the error without any Anti-Virus activated, and send us the requested information including screenshot per support ticket, so we can report the issue properly.
Thanks!
SURE! It isn't the Problem of ur fcking Game...this error only happend after the latest X-Trap update...but it causes from WinVista. DO U THINK WE ARE ALL STUPID?:mad: -
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