xTrap error!

for the past 2 days I've been getting this xtrap error a minute or so after logging in
31-0300-00000000-219
"An abnormal game client has been detected. please re-install the client"

I have re-installed the game twice, redownloaded the whole thing after deleting every CF file and un-installing. none of which worked. I ran multiple virus scans and then re-installed the game. nothing worked again. I then went onto my laptop which also has crossfire. and had the exact same problem... after all that. I ended up factory reseting my desktop computer and re-downloaded CF. still I have the exact same issue and am very confused.

anyone able to help? support tickets take days to get a reply...

Comments

  • ZimeR555 wrote: »
    You use hack ?
    obviously not otherwise I would realise that's the problem -.-
  • 1. Use Kasperky Reacue Disk 10 to clean up your PC from any infection (windows antiviruses may be conpromised already and not have any detections)

    2.Use combofix to fix you windows (some viruses route your internet connection to some obscure hacked proxy - even you clean your pc from viruses, those setting remain under windows)

    3.Last if nothing work - format all your HDD and reinstall windows on a fresh and clead hdd :)

    p.s. i don't have any problem running CF under win7x64 , also i use ASC7+antivirus to fix and repair windows every 4-5 days.... last time i reinstall entire windows was over 1 year ago :)

    I'm going to give the 2nd one a go for sure. the fact my laptop does it as well thinks there may be a bug throughout my net. I'm not to sure how to do your 3rd step but if the first 2 fail. I'll most likely just give up unless I get a great response from the Support Ticket I sent to z8. but thankyou for the help. appreciated very much. hopefully it works! :s
  • @TheShadowRo
    I tried getting combofix... said it supports up to windows 8. which im using...
    yet it said it doesn't support what im running. lol??????
    edit: my computer was bought as windows 8.1 -.- -.- **** sake
  • for the past 2 days I've been getting this xtrap error a minute or so after logging in
    31-0300-00000000-219
    "An abnormal game client has been detected. please re-install the client"

    I have re-installed the game twice, redownloaded the whole thing after deleting every CF file and un-installing. none of which worked. I ran multiple virus scans and then re-installed the game. nothing worked again. I then went onto my laptop which also has crossfire. and had the exact same problem... after all that. I ended up factory reseting my desktop computer and re-downloaded CF. still I have the exact same issue and am very confused.

    anyone able to help? support tickets take days to get a reply...

    Yes I have also been getting this error message since Friday on all my machines (PC - Windows7, PC Windows 8 & laptop Windows 7). I have deleted the game on each & reinstalled twice so kinda over that. Any ideas
  • Yes I have also been getting this error message since Friday on all my machines (PC - Windows7, PC Windows 8 & laptop Windows 7). I have deleted the game on each & reinstalled twice so kinda over that. Any ideas

    None of the ideas i've gotten have fixed it, nor have I found a way to solve it myself :s
    I'm getting fed up with it
  • I had to re-install windows to get rid of this issue. Hope they are troubleshooting it on their end.
  • Nunnia wrote: »
    I had to re-install windows to get rid of this issue. Hope they are troubleshooting it on their end.

    As in Factory Reseting your computer? because I've done that. not completely re-installed the whole of windows. but factory reset it to how i bought it. which is pretty much the same thing? :L
  • Nunnia wrote: »
    I had to re-install windows to get rid of this issue. Hope they are troubleshooting it on their end.

    I really hope it doesnt come to this. As I said before I have a PC with Windows7, a PC with Windows 8 & a laptop with Windows 7. All giving me the same error code. I have deleted the game on each & reinstalled twice so kinda over that.
    The error code [31-0300-00000000-219] says An abnormal game client has been detected. Please reinstall the game client.
    What exactly does this mean as I have deleted the Z8 games folder from my hard drive & downloded the game from this web site twice for each machine & am seriously over that & remain uninterested in a Windows reinstall until I get a better understanding. The problem must be Xtrap as I have changed nothing on any machine in the last week & this all started Friday.