"failed please try again"

jdjasidisaii

my mom and i tried to buy zp from her visa card, it said something about transaction failed and your card will not be charged, still i didnt recieve zp and her card was charged off 9 $, i cant submit a ticket because this account is old and my old email adress was deleted so i dont have it anymore, thats why im typing here, i hope my mom will get her money back.