Ace Gaming / everFrag / sGs / Instinct - Read ASAP

Saidin · June 2014

Sauce, can you list your PC specs.

Windows OS and Video Card are the specific ones I'm looking for.

Saidin · June 2014

Sause, can you please try connecting again?

See if you get the error.

saucedabest · June 2014

[GM]Saidin wrote: »

Cause, can you please try connecting again?

See if you get the error.

I assume you meant "Sauce"?

I'll try, but it sometimes takes a few minutes for it to freeze up... I'll play for like 10~ minutes and get back to you.

[MOD]Polleus · June 2014

Ace Gaming / everFrag / sGs / Instinct - Read ASAP

With the patch tonight, they are willing to push back to 10:30PM. Can you guys get on to play any earlier than 9? 800 or 830? If not, let's reschedule for tomorrow or Saturday. Please respond ASAP. Thanks.

p1dreL · June 2014

that push back made it easier thanks polleus

Bad_ript · June 2014

ahhh snap, those days aren't good for me! Hopefully we can play at an earlier time today.

h0nesttt · June 2014

I think we can start a little early

Even if we started at 9, 1.5 hours should be plenty of time

saucedabest · June 2014

Me and mack are both having a serious problem where CF randomly crashes our computer... I hope it's fixed by tonight I guess?

[MOD]Polleus · June 2014

saucedabest wrote: »

Me and mack are both having a serious problem where CF randomly crashes our computer... I hope it's fixed by tonight I guess?

Are you getting any kind of error before the crash? HGW or Xtrap?

saucedabest · June 2014

[MOD]Polleus wrote: »

Are you getting any kind of error before the crash? HGW or Xtrap?

Nope. Computer just freezes completely and I hear the last sound I heard stutter over and over until I manually turn my PC off.

We're not the only ones having this problem either.

p1dreL · June 2014

saucedabest wrote: »

Nope. Computer just freezes completely and I hear the last sound I heard stutter over and over until I manually turn my PC off.

We're not the only ones having this problem either.

I had that issue last night!!!!!!!!
thought my pc was broke
try to update your drivers

Saidin · June 2014

We're checking into this.

Please watch this thread for updates as we'll need you to try a few things over the course of the next few minutes.

Saidin · June 2014

Apologies. The forum post time issue cause my posts to show up at the top.

Sauce, can you please try the game again and get back to us here?

doop51 · June 2014

hmm seems fishy

sauce normally disappears for a few dayss after a patch, and this time his pc is broken

;););););););)

saucedabest · June 2014

[GM]Saidin wrote: »

Sause, can you please try connecting again?

See if you get the error.

Played an entire pub without a problem.. seems to be fixed but I'm not 100% sure. I'll continue to pub throughout the day and if the problem returns I'll let you know.

Thank you so much for how fast you responded and tried to fix the problem, I really appreciate it.

[GM]Saidin wrote: »

Apologies. The forum post time issue cause my posts to show up at the top.

Sauce, can you please try the game again and get back to us here?

It's fine, I saw your posts.

Thanks again for the help.

Saidin · June 2014

saucedabest wrote: »

Played an entire pub without a problem.. seems to be fixed but I'm not 100% sure. I'll continue to pub throughout the day and if the problem returns I'll let you know.

Thank you so much for how fast you responded and tried to fix the problem, I really appreciate it.

It's fine, I saw your posts. Thanks again for the help.

Also, please try to update your drivers too (after the games tonight). What video card are you using?

Saidin · June 2014

Also Sauce, would you mind sending a support ticket in with your IP address?

saucedabest · June 2014

[GM]Saidin wrote: »

Also Sauce, would you mind sending a support ticket in with your IP address?

I don't know my e-mail that's currently attached to my account so I can't send a support ticket. Could you delete a few messages in your inbox for me so I answer your questions?

Saidin · June 2014

ok done.

p1dreL · June 2014

I got the issue again is there a way to stop it?

p1dreL · June 2014

bump.....

Saidin · June 2014

p1dreL wrote: »

bump.....

Try your drivers?

The only thing we've changed in the game from yesterday to today was an x-trap patch. Which was reverted to the previous one for the reason that it seemed to fix the computer crash issue.

So the version of the game today currently is the same one that was previous.

p1dreL · June 2014

[GM]Saidin wrote: »

Try your drivers?

The only thing we've changed in the game from yesterday to today was an x-trap patch. Which was reverted to the previous one for the reason that it seemed to fix the computer crash issue.

So the version of the game today currently is the same one that was previous.

I did that yesterday -_-

Saidin · June 2014

p1dreL wrote: »

I did that yesterday -_-

Can you revert?

I'm really not sure what the problem could be. Can you post the exact reproduction? Be as specific as possible. You load the game, you type your login, you select a server, it crashes the game etc etc.