Password

needhelp0

Hi, please someone help me. I played CF 3 years ago, and now i want to start again, but i don't want to play all over from beginning. When i click LostID/PW i get an e-mail with username and other stuff but no password, its blank. I sent support ticket but they said this:

"The creation date is correct; however the other information does not match our records, or has not been filled in. Without at least two pieces of RECENT/CORRECT account information on the support form, we cannot begin to assist you."

Only field i didn't filled in is Transaction data and payment method. I never bought anything with real money, so i don't know why this is a requirement. Please tell me how to solve this !

one_9

Then you should reply on the SAME ticket that you didn't purchase ZP...

needhelp0

i did few days ago, still no answer.

Independency

Reply from tickets may require more time. You should try to give the correct information when requesting to change your information.

needhelp0

ok they got back to me. they said

Thank you for getting back to us.

Please provide us with information such as the information on the support form.

what the hell does that mean ?