anyone who's been following the xtrap updates
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As Saidin said X-trap is updated evey 48 hours on average ( or 3-5 times every 7 days.[GM]Saidin wrote: »X-Trap is a client side anti cheat solution which prevents known hacks from entering into the game.
X-Trap can also force a kick out of the game if it detects a hack that is being run after the game starts.
X-trap updates between 3 and 5 times every 7 days. On average it updates once every 48 hours.
X-Trap does not have some sort of "vip level of service" that we're not paying for. We have a contract with X-Trap that has the features of X-Trap applied for CrossFire and for our game. It has nothing to do with some sort of conspiracy of X-Trap having special treatment for something.
HGW is a server side game watcher developed by Smilegate. HGW is the main add-on issuing game kicks and bans.
HGW gets updated every 24 hours with hacks submitted by our team (and all the other CrossFire teams around the world). This system is the system that is doing all the automatic banning.
In addition, we are working with Smilegate on HGW to improve the response time and turnaround time for updates.
Automatic banning is set to prevent mass loss of users due to false detections. We do not want to all of a sudden implement an update that causes 95% of the population to be banned.
We have game data, x-trap kicks, hgw bans, reports, and playing which suggest a general % of the population hacking. It's lower than what everyone assumes and higher than it has been in the past. We are highly aware of that situation. We're also working with the resources stated above to improve those systems.
For example, the latest X-Trap update (which came today) changes how we will be preventing some hacks from entering into the game. The update has been pushed live and we now monitor the results for effectiveness. Then report those results back to Wiselogic and work with them on the next implementation.
So where do we stand?
1) We are aware of the situation.
2) There are internal things going on here which we cannot discuss about the best options to improve the situation (beyond relying on X-Trap updates etc).
3) We have a solution to the reporting problem which we should see be ready for testing in a couple of weeks. Though this schedule is not final.
4) HGW and X-trap update constantly and are constantly in communication with us for updates and to relay the game status to them.
5) We continue to go in game and kick hackers manually and ban permanently for reports we see and handle.
6) HGW is banning a lot of people already.
Hopefully some of these points can help further the understanding.
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