help plz!!!

hi, i have a serious and very annoying problem! Everytiem i play a match in Crossfire(any match), my whole game turns off. It doesnt matter if i mess with the video settings but maybe theres a patch i dont have or something. so anyways plz if theres someone outthere who would know what to do, plz help. i will give away a free account i started for the person with the best answer...not a joke. ty----vagboy15