My shovel wont appear in game

Bleachftw

I bought this shovel around a month ago and put it inside bag 3. I didn't play this game for a while and my bag expired. The weird thing is, whenever I try and replace one of my knives with the shovel, it says "cannot remove basic weapons" and it keeps saying [BAG 3]
What's wrong with it? It's been going on for about 2 weeks already!

AznShower01

and is permanent?

a shovel bugg is permanet?

Bleachftw

I bought the shovel for 90 days with the coupon exchange. What can I do if it isn´t working? Do I contact a GM?

AznShower01

Yes!

yes in Support.