One More Time
No, this isn't an introduction to a Daft Punk Song.
It's information about one more server downtime we need to have today, this afternoon.
Please note that the GAME AND OUR SERVERS ARE STABLE.
We are bringing this down on purpose to re-connect PayPal and ClickandBuy to the site and server infrastructure.
After performing all the recent maintenance's we discovered today that the paypal interface was down and that the only way to bring it back up is with a hard reboot at the server level.
The maintenance will be performed from 2:30pm EST onward. Our technical team has alerted us that this will take up to 4 hours to complete. However we are hoping for it to come back up earlier.
I would like to reiterate again that this is the only solution to the issue and that we have complete control over what we are doing. This is not a game stability thing, or a bug, or some type of error out of our control. Our IT and Technical teams have determined the cause of the current problems, and the solution to it. Unfortunately that solution involves bringing the game down for a few hours.
THIS WILL NOT AFFECT THE WEEKENDS EVENTS. We are going ahead with our 400% EXP Weekend incremental events. As planned.
We sincerely apologize for this error and hope that our community can understand where we are coming from.
It's information about one more server downtime we need to have today, this afternoon.
Please note that the GAME AND OUR SERVERS ARE STABLE.
We are bringing this down on purpose to re-connect PayPal and ClickandBuy to the site and server infrastructure.
After performing all the recent maintenance's we discovered today that the paypal interface was down and that the only way to bring it back up is with a hard reboot at the server level.
The maintenance will be performed from 2:30pm EST onward. Our technical team has alerted us that this will take up to 4 hours to complete. However we are hoping for it to come back up earlier.
I would like to reiterate again that this is the only solution to the issue and that we have complete control over what we are doing. This is not a game stability thing, or a bug, or some type of error out of our control. Our IT and Technical teams have determined the cause of the current problems, and the solution to it. Unfortunately that solution involves bringing the game down for a few hours.
THIS WILL NOT AFFECT THE WEEKENDS EVENTS. We are going ahead with our 400% EXP Weekend incremental events. As planned.
We sincerely apologize for this error and hope that our community can understand where we are coming from.
Comments
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Can you confirm all other payment methods are now also functioning as normal?
(yes i'm that guy bugging everyone with his paysafe issue...sorry...i think)
They should be. However I'm going to look in to your stuff once the servers are back to make sure. -
Just a reminder here that we have started this planned outage.
Please do not panic. This is a planned outage, it is not an indication of server failures or bugs or instability.
We have no choice in the downtime for this. We hope the technical team will be able to do their work efficiently to bring the servers back as soon as possible. -
This is better be the last maintenance. I'm getting sick of seeing it nearly everyday...lol
You're not the only one!
Sometimes when it rains it pours. This is the only solution that was viable. We don't want to interrupt the weekend, and we definitely have achieved a more stable less-bug server status. So having to do this was one step backwards before what will hopefully be many steps forward. -
Saidin, any idea when the 2nd content update will release?
I know security and server stability go first but it would be nice to know at least know something about it, even if its just a estamated guess as to when you'll be able to add the aug-red dragon. -
Saidin, any idea when the 2nd content update will release?
I know security and server stability go first but it would be nice to know at least know something about it, even if its just a estamated guess as to when you'll be able to add the aug-red dragon.
Yup the Aug A1 Red Dragon will unlock from the Black Market on July 4th.
The July Update is going to contain some pretty cool things too so look for that coming in the latter half of July. -
If it's a planned outage then you do have a choice whether to fix it or not, and when to fix it.
Seriously the middle of the day on a friday is ****iest time to take it down, at least take it down at like 12 or 1 am. Sure you guys want the most ways to bring the ZP service to everyone but come on, what about the people that have to wait 4 hours to play, that dont even use paypal.
Ill be waiting 4 hours , yay -_-. -
[GM]Saidin wrote: »Yup the Aug A1 Red Dragon will unlock from the Black Market on July 4th.
The July Update is going to contain some pretty cool things too so look for that coming in the latter half of July.
Ah thanks for the reply.
Cant wait to spin some crates to get that beauty!
This discussion has been closed.
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