please Icely help

dmpc

i have contact the suport about my cousin account and they havent contact me yet, he use many zp and he was going to use more but when he tryed to log in he couldnt i have donne what you said and till now nothing happens is it because of the password being too long its has 16 characters, please help.. he cant logging in this z8games.com page and he cant loggin in the game, he just changed the password and cant loggin on anything ,

Saidin

If you submitted a support ticket then you will get your answer. It usually doesn't take much more than 24 hours to get a reply from them.