CF Limited Support over the Holidays
Happy Holidays Mercenaries!
Many of you have time off from school, work or will be traveling to see friends and family this time of year – our customer support team is getting ready for an increase of tickets from players seeking our help. While we strive to provide a response to players in a timely manner, we please ask for your patience and understanding during the holidays.
We also ask that everyone be mindful of submitting duplicate tickets, requests or contacts asking for an update, this is something that may cause delays in our ability to offer a quality response with efficient service to you and your fellow players. Instead, we ask that you wait to send a follow up contact and only do so if there was an error or missing details in the original message.
This being said, our hack team will NOT be impacted during the holidays, we continue to ban hackers every day and work with the developers for X-Trap updates, infact we've already seen X-Trap update multiple times over this week!
We would also like to take this opportunity to remind everyone of all the events going on in the game.
Thanks everyone for your understanding and happy holidays from all of us here at Cross Fire and Z8Games!
-[GM]Saidin
Many of you have time off from school, work or will be traveling to see friends and family this time of year – our customer support team is getting ready for an increase of tickets from players seeking our help. While we strive to provide a response to players in a timely manner, we please ask for your patience and understanding during the holidays.
We also ask that everyone be mindful of submitting duplicate tickets, requests or contacts asking for an update, this is something that may cause delays in our ability to offer a quality response with efficient service to you and your fellow players. Instead, we ask that you wait to send a follow up contact and only do so if there was an error or missing details in the original message.
This being said, our hack team will NOT be impacted during the holidays, we continue to ban hackers every day and work with the developers for X-Trap updates, infact we've already seen X-Trap update multiple times over this week!
We would also like to take this opportunity to remind everyone of all the events going on in the game.
There is still a 12 Days of Cross Fire event going on until December 25th! Click here to see the special event page.
We have been having troubles with our redeem page since our amazing community shared our Holiday Update on Facebook over 10,000 times! We still have codes to release and we want to be able to do that over the course of next day. We've already released one new code today and more will come throughout the weekend! Everyone who redeems prizes will get their prizes. Just be patient!
We'll be starting up a friend invite 1,000,000 ZP giveaway soon. Stay tuned for details on that.
Lastly, we are excited for a New Years event starting on the 26th, it's a secret for now but it will involve another 400% EXP/GP Weekend!!
We have been having troubles with our redeem page since our amazing community shared our Holiday Update on Facebook over 10,000 times! We still have codes to release and we want to be able to do that over the course of next day. We've already released one new code today and more will come throughout the weekend! Everyone who redeems prizes will get their prizes. Just be patient!
We'll be starting up a friend invite 1,000,000 ZP giveaway soon. Stay tuned for details on that.
Lastly, we are excited for a New Years event starting on the 26th, it's a secret for now but it will involve another 400% EXP/GP Weekend!!
Thanks everyone for your understanding and happy holidays from all of us here at Cross Fire and Z8Games!
-[GM]Saidin
Comments
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When will it be?[GM]Saidin wrote: »Lastly, we are excited for a New Years event starting on the 26th, it's a secret for now but it will involve another 400% EXP/GP Weekend!!
Is it really that hard to read the actual post instead of guessing when it'll be? -
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ItsColorful wrote: »400% exp/gp .
Whatever amount of exp and gp you get from each match, you'll get an extra 400% of that amount.can i get some info about the 1mill zp giveaway?
Invite 5 or more friends when the event starts, which Saidin'll announce a lil later, and you'll be entered to a 20k zp giveaway. Only 50 players will be chosen. So 50 x 20,000 = 1 million. -
AwolSkaarj wrote: »What's great about this is the fact they act like they had an actual support team. Bad support before the season, during the season and after.
The day this game gets a good support team is the day the world actually does come to an end.
Well there is the truth right there. Its almost an apology in advance for whats about to happen over christmas when the boards are flooded with complaints about bugs and hacks.
Then we will have the Mods/Gm's towing the company line saying they that must also be allowed to have holidays and that we must wait till the new year when it will all be sorted with a couple of 100% exp events as sweeteners.
![Tasty]](https://forum.z8games.com/uploads/customavatars/50/navatar_16844550.gif){kind=avatar}
![MissA]Suzy](https://z8games.akamaized.net/cfna/forum/customavatars/24/navatar_4061724.gif){kind=avatar}
![[Andre]](https://z8games.akamaized.net/cfna/forum/customavatars/93/navatar_3936893.gif){kind=avatar}
![[Seashore]](https://forum.z8games.com/uploads/customavatars/39/navatar_12098639.gif){kind=avatar}
![Danny][](https://forum.z8games.com/uploads/customavatars/85/navatar_13015585.gif){kind=avatar}
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