ZP Deposit Issues November 27 - 12:30am - 10:00am EST

Saidin

Attention Mercenaries!

ALL PLAYERS SHOULD HAVE RECEIVED THEIR ZP BY 1:10PM EST.

For all players who deposited ZP between 12:30am EST and 10:11am EST you may have noticed you have not received it yet.

We have identified a communication problem between the website and our databases during this time. This means the transaction was recorded, but the job to send you the ZP to your game account was not processed.

At the moment we are in the process of collecting all accounts that this affected and will be awarding all the proper ZP to their accounts.

This may take some extra time to process, please be patient but know you WILL GET YOUR ZP.




Note that this zp is not compensation for some sort of Crate problem. The crate problem has only affected a very small amount of people and the problem is a positive and not a negative. When we have information on what we will do with regards to that issue we will post it. In the mean time, please be patient.

AchmadPOPa7a

Didnt buy ZP but nevertheless Good Job.

H8ch

what about surveys...? i did some surveys but no zp received

Abel95

Glad thats sorted! Good news!

j0hns0N

when i can recive my 20k zp i deposit but i cant recive... ________ IGN: -XL[]-sOn

NonnenOld

abel95 wrote: »

Glad thats sorted! Good news!

Good news?

the main-moral-problem isn't solved yet.

but hey.

trinity992

yes, i hope i will get my zp by today bought 50k zp when the server got up last night but didn't recieve it.

BigMeanie

Good to know.
10 crates soon

[Seashore]

Good to hear.

l_Hawk_l

H8ch wrote: »

what about surveys...? i did some surveys but no zp received

Yes, It happened with Survey zp too, Saidin.

Bobled

Good job. Now just waiting. ._.

]zZ[

Lets hope we'll get that zp soon

Abel95

ElseHD wrote: »

Good news?

the main-moral-problem isn't solved yet.

but hey.

What you talking about? It is solved. Every player will get their ZP within a few hours.

You just have to wait for it.

xFaWziix

You will regard the crates price?

epTrace

I_LT wrote: »

Didnt buy ZP but nevertheless Good Job.

That was by far the most unessential post ever

Saidin

Players should have their ZP now. We apologize for the length or time and the inconvenience.

For those who completed surveys during this time. As long as we got logs and records from the survey companies during this time you will have also received your ZP by now.

For all other surveys note that you will still have to contact the survey company as usual for incomplete surveys or missing ZP.