Halloween Crate ZP wrongly charged ZP refund
Attention Halloween Tricksters!
Now that the bug has been fixed with the Halloween Crate and it is charging the proper amount of ZP, we want to make sure that everyone is compensated for their losses over this 24 hour period.
PS. If you can't see the crate in the game it's because the hot tag was removed. It's still there though!
Anyone who has purchased the Halloween Crates yesterday and until 10:30am EDT today (when we fixed the bug) will have the difference in ZP returned to them over the course of the next 24 hours.
In addition to this, because there are some cases where players might have deposited ZP in the hopes to get certain bundled amounts of crates we will be awarding 1 free crate (per bundle purchase) for all purchases during this time.
We are truly sorry for the inconvenience regarding the wrong price of the ZP crates and hope that once everyone gets their extra ZP back and a free crate on the side will help ease the pain and give you a second chance to spin for more awesome Halloween prizes!
Thanks again to all our fans for being patient and understanding.
Don't forget there is a No Deaths event going on from 1-4pm on Saturday and Sunday and there is plenty of time to rack up the hours for Free KTR-08 Crates!
Now that the bug has been fixed with the Halloween Crate and it is charging the proper amount of ZP, we want to make sure that everyone is compensated for their losses over this 24 hour period.
PS. If you can't see the crate in the game it's because the hot tag was removed. It's still there though!
Anyone who has purchased the Halloween Crates yesterday and until 10:30am EDT today (when we fixed the bug) will have the difference in ZP returned to them over the course of the next 24 hours.
In addition to this, because there are some cases where players might have deposited ZP in the hopes to get certain bundled amounts of crates we will be awarding 1 free crate (per bundle purchase) for all purchases during this time.
We are truly sorry for the inconvenience regarding the wrong price of the ZP crates and hope that once everyone gets their extra ZP back and a free crate on the side will help ease the pain and give you a second chance to spin for more awesome Halloween prizes!
Thanks again to all our fans for being patient and understanding.
Don't forget there is a No Deaths event going on from 1-4pm on Saturday and Sunday and there is plenty of time to rack up the hours for Free KTR-08 Crates!
Comments
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Great, thanks.
Another bug I noticed - When I try to scroll up the chat log in lobby or such, it doesn`t work. It just shows me the last 5 messages.
Its really annoying... We'll just have to wait... And thanks once again for the free crates and the ZP refund . No worries from my part
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Great, thanks.
Another bug I noticed - When I try to scroll up the chat log in lobby or such, it doesn`t work. It just shows me the last 5 messages.
It's what you spent thousands of dollars on. What do you expect? Good service? Keep spending boy -
Am I supposed to get all my zp back if I used it all on halloween crates during that time?
No, you are only getting the difference in the over charge.
Example, the price of 10 crates is listed at 10,000 ZP. But the game was charging 11,000 ZP.
So you will receive 1,000 ZP and 1 free crate if you made that purchase once. -
[GM]Saidin wrote: »No, you are only getting the difference in the over charge.
Example, the price of 10 crates is listed at 10,000 ZP. But the game was charging 11,000 ZP.
So you will receive 1,000 ZP and 1 free crate if you made that purchase once.
thank you for clarifying this for me. -
-
[GM]Saidin wrote: »No, you are only getting the difference in the over charge.
Example, the price of 10 crates is listed at 10,000 ZP. But the game was charging 11,000 ZP.
So you will receive 1,000 ZP and 1 free crate if you made that purchase once.
Oh i see, me too buy in Black market Halloween crate for 10 crates (10000 zp) after next day for fix bug, i got 1000 zp and 1 free HW Crate, nice GM saidin
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