CF Server Issues - August 10th 2012

Saidin

Hello,

Currently we are aware of a problem with the servers. Since about 3am EDT this morning the servers have been unstable. Allowing players on but the games are lagging and then disconnecting.


Our tech teams have been working all morning to track down the issue. We know what is going on and are working towards a fix. Sorry for the late announcement.

We'll be posting here with more updates as things return to normal.


We'll be looking at outages, and how it has affected the Summer Games event and will look to find a solution once the servers are back up.


Thanks for your patience and understanding!

uDream

Hopefully people will stop creating threads about this issue now..

MADCOWDIZEEZ

Good news.

SirPano

Yeah, they're working on it.

fRRRog

Boom. thank you

SirPano

I wanted to play. 7 days without playing

Grabster

I wanted to see my new killmarks.

D3N1ZP4C

i spend 80 k zp for ggg and i see this now http://250kb.de/u/120810/p/3EKwu2jauG6s.png

whistle0

If you've identified the problem..How about telling us what it is and how long it will take to fix?

IL0VeRNL

Now we can't finish the event... it's to much to work and we wont get the ribbon

D3N1ZP4C

u can only win gp or coupon but not perm weapons

NphBugwar2

how long will it take until we can play again? not long hope

brodiki1

[GM]Saidin wrote: »

Hello,

Currently we are aware of a problem with the servers. Since about 3am EDT this morning the servers have been unstable. Allowing players on but the games are lagging and then disconnecting.


Our tech teams have been working all morning to track down the issue. We know what is going on and are working towards a fix. Sorry for the late announcement.

We'll be posting here with more updates as things return to normal.


We'll be looking at outages, and how it has affected the Summer Games event and will look to find a solution once the servers are back up.


Thanks for your patience and understanding!

Sleepy GM find a bit of time to write that post. Good luck

]xR

?

uDream wrote: »

Hopefully people will stop creating threads about this issue now..

U think so? We got this once a month, and is fixed in few hours..
Only bad thing = Summer Games lost few hours ..
Greetings.

Saidin

We're bringing the servers down for a moment for maintenance.

Thanks for your patience!

imELMO

Ok, hope the servers are back up soon.

CoNCOn54

Excuse me can i learn that when the server will be open or how long the server will be closed?

one_9

Guys just be patient. There is no need for them to be describing exactly what went wrong as long as the fact shows they HAVE identified the problem and are taking measures to fix it.

Have a little faith.

]xR

Great!

[GM]Saidin wrote: »

We're bringing the servers down for a moment for maintenance.

Thanks for your patience!

Great service as usual.

brodiki1

Insidi0us wrote: »

U think so? We got this once a month, and is fixed in few hours..
Only bad thing = Summer Games lost few hours ..
Greetings.

relax i think, Z8Games will return all crates, which users lose, when that troubles was started. i also think, what Z8Games will give to all a small compensation for broken game

CoNCOn54

And one more thing we could not play for a lot of time so we have lost a lot of time too for summer games event . i hope u can give us more time for FAIR..

PitBullit

Hey guys

I'm think they will find a way to make it up to you.

i have faith in it.

Have a nice day

[fLoww

I think they may have done it on purpose so we would manage to reach the golden prize, it wouldn't be the first time, after all I know GMs want us to "act good" in the event.

brodiki1

[MOD]9 wrote: »

Guys just be patient. There is no need for them to be describing exactly what went wrong as long as the fact shows they HAVE identified the problem and are taking measures to fix it.

Have a little faith.

dear [MOD], i'm not nervous now, because all hackers can't play that game now too i can see a lot of different hackers last 2 days (aimers, wallhackers (yup, that suckers was returns to the game:(), different knife hackers etc.). So, i'm don't disturb too much, when the servers don't works fine. That's a free game

BonitaThorns

Z8 tends to be very fair when issues pertaining to events happens that's out of their control. Their not like some gaming company's that say screw you, we don't give compensation for things that aren't in control. I'm positive they will either give us an extra day for the summer games event or they will do something else to compensate for the 7 hours or so of down time.

Saidin

The servers are back.

We're still in caution mode right now. Monitoring the service to make sure things are returned to normal.

As the servers are restored and normal gameplay returns we will be then looking to make sure any purchase records or any problems with crates are fixed.

Once we've properly returned things to normal we'll look at the Summer Games event and make sure that we all haven't missed out on the chance for a Gold Medal Weekend!

CoNCOn54

Need <Help so much i have bought 2 crates and opened them but just 3 swat char came out and after game fixed my crates have gone and i didnt get any item or gp help me pls immediately

ollkll

not work!

HI managers...when you fix this problem ..i whant to play cross fire!is a big lag when you are in game,rooms...everywhere!pls fix this problem soon is posible...thanks.With best regards:JET LEE!

TheB3rky

There are no problems with server ... They just shut them down so we can do the event, because they give us another 2 days I guess

Deatreets

Thank you For Fixing up the Servers!
I was a bit dissapointed when I got on; I had put 50k zp on here for the Summer Crates; but Then, it was lagging to much to even risk Opening one of the crates
I was confused on what was going on; and saw this post, Hope everything is nice and tidied up Soon! ^^

Saidin

CoNCOn54 wrote: »

Need <Help so much i have bought 2 crates and opened them but just 3 swat char came out and after game fixed my crates have gone and i didnt get any item or gp help me pls immediately

If you get this you should be able to log back on and the crates would appear.

If you see 3 swat guys this doesn't actually consume the crate on the server. So relogging should fix the problem.