XTrap False Bans - January 25

Saidin

Attention all legitimate Cross Fire players!

Over the recent weeks you all may have noticed that XTrap has been updating quite frequently in an attempt to stop many of the hacks that are available from entering in to our game.

XTrap has been doing a great job at this, however yesterday (January 25) XTrap was detecting a dll file that is a legitimate file associated with the game.


As a result XTrap had issued bans for a small portion of the game population. These bans were listed for hacking but the players were CLEARLY NOT HACKING.

XTrap gives us plenty of information about the type of hack that was being used, and the files associated with the hack when it issues a ban. This is how we are confident in our auto detect system. But in the aggressive work to get rid of hacks and hackers this issue was caused.


We have reversed the bans on these affected accounts. The log of this particular block will also be removed.

This means that the Honorable Soldier ribbon will be restored to those who have never had a previous block history. In the event that this does not refresh and show back up on the account please contact support.


Please note that the bans have now been reversed, however the ribbons will take some additional time to show up and may require you to refresh your clan page over the next 24 hours.

XTrap continues to be the best system we have for removing hacks and hackers and we continue to work with the developers and XTrap to get updated hacks. Look for some more information on the anti-hacking situation coming soon from us!

DeathEffects

Just what's going on admin?.. Everything is falling down ...

FeistyKat

I have noticed alot of updates. Have also seen alot less hackers. Thank You.

DeathEffects

What's going on with all the bugs and crashes ... Elite Mode bug, crates bug, not X-Trap acting weird ... Just what are y'all up to?

GodsGunman

Thank you for correcting this issue and handling it so well, greatly appreciated.

tGxeNNNNN

FeistyKat wrote: »

I have noticed alot of updates. Have also seen alot less hackers. Thank You.

lol if you know where to look, the same amount of hackers still exist lol

SirPano89

[GM]Saidin , I have an account unfairly banned.

I sent a ticked and and I get this message:

¨After finishing our investigation, users of the accounts that are tied to the above login ID have recently been involved in actions deemed inappropriate for Crossfire by the In-Game staffs of Z8games. This decision was made after a thorough investigation of the situation as a whole.

Account Action: Permanent Ban

Offense: Hacking

We understand that these policies may seem harsh, but they are in place to ensure that every player is able to fully enjoy their time in Crossfire. You are responsible for all the accounts under your name. This is our final decision, further requests regarding same issue will be ignored. Thank you in advance for respecting our position.¨¨

Apposite

A job well done

Apposite

SirPano89 wrote: »

This is our final decision, further requests regarding same issue will be ignored. Thank you in advance for respecting our position.¨[/COLOR]¨
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Sorry for my double post.

Saidin won't help you out, as it seems it is a final vote of z8's staff.

[Hpx]

HackLose wrote: »

Sorry for my double post.

Saidin won't help you out, as it seems it is a final vote of z8's staff.

SirPano89 wrote: »

[GM]Saidin , I have an account unfairly banned.

I sent a ticked and and I get this message:

¨After finishing our investigation, users of the accounts that are tied to the above login ID have recently been involved in actions deemed inappropriate for Crossfire by the In-Game staffs of Z8games. This decision was made after a thorough investigation of the situation as a whole.

Account Action: Permanent Ban

Offense: Hacking

We understand that these policies may seem harsh, but they are in place to ensure that every player is able to fully enjoy their time in Crossfire. You are responsible for all the accounts under your name. This is our final decision, further requests regarding same issue will be ignored. Thank you in advance for respecting our position.¨¨

Correct, this ban and the ban on your other account are not related.

SirPano89

ok, I understand what happens but I understand your position, it's very difficult to know who is and who is not.

FeistyKat

xeNIzKing wrote: »

lol if you know where to look, the same amount of hackers still exist lol

Then your in the wrong place then cuz i have noticed alot less. Yes there still are some hackers but it isnt as bad as a few days ago.

Abel95

Thanks for the information! I hope everything is working fine now!

tGxeNNNNN

FeistyKat wrote: »

Then your in the wrong place then cuz i have noticed alot less. Yes there still are some hackers but it isnt as bad as a few days ago.

true, but it doesn't change much on a large scale. its like silencing 1 man out of a 1000.

people are still cheating. UK 1 channel 4, UK 2 Channels 1-5. Alpha 2,5,9 same channels of alpha for Charlie and delta. bravo seems pretty much in the clear atm.

FeistyKat

xeNIzKing wrote: »

true, but it doesn't change much on a large scale. its like silencing 1 man out of a 1000.

people are still cheating. UK 1 channel 4, UK 2 Channels 1-5. Alpha 2,5,9 same channels of alpha for Charlie and delta. bravo seems pretty much in the clear atm.

LOL Hackers are like roaches, you got 1 hacker you got 100. Hard to get rid of.

Saidin

This thread will be closed. This thread was for information relating to a false ban issued yesterday on a very small % of the total number of hackers we banned yesterday.

This thread is not for discussing bans on other accounts, or trying to appeal to have your account unbanned because it was caught hacking.