Guys I need HELP!

LBehery

Ok guys, I haven't played for a long time (in and out to check updates and stuff) and someone's getting on my account, I don't know how!
I've tried to change the password but it says that my registered e-mail is incorrect, I tried all the emails I have. None worked. And if there's one that I haven't tried it's probably because this account is one year old, I may have used a different e-mail. I've spent alot of money on this account, as well as hard work. I can prove by anyyyy how that this IS my account and I created it!! I don't think I can change the e-mail, but I guess a Mod or anyone could be able to help me somehow.

Thanks in Advance for anyone that helps or even tries to. I'd be very thankful. You don't know what this account means to me.

EDIT* My account is: [EGY]Himo*_*

aves89

put in a support ticket and give as much information as you can i guess...like passwords/emails/any transactions if possible..ect.

LBehery

aves89 wrote: »

put in a support ticket and give as much information as you can i guess...like passwords/emails/any transactions if possible..ect.

How?
msg2short

RM_Lightning

http://support.z8games.com/webform_new.aspx?gid=
There you go

LBehery

RM_Lightning wrote: »

http://support.z8games.com/webform_new.aspx?gid=
There you go

Thank you so much, I sent one and I hope they reply!

TinhTam

So you forgot all of your email, security question in order to change your email or your password?

DeadLikeMe

TinhTam wrote: »

So you forgot all of your email, security question in order to change your email or your password?

It's more likely that he got keylogged and had a poor security question or w/e and they changed the registered email address... so he wont know it anyways.

RM_Lightning

EgHimo wrote: »

Thank you so much, I sent one and I hope they reply!

No problem, but you may not get a quick reply since the staff are on the holidays...

SirDalu

Send a support ticket, good luck on getting your account back.

ulsa9io3l

EgHimo wrote: »

Ok guys, I haven't played for a long time (in and out to check updates and stuff) and someone's getting on my account, I don't know how!
I've tried to change the password but it says that my registered e-mail is incorrect, I tried all the emails I have. None worked. And if there's one that I haven't tried it's probably because this account is one year old, I may have used a different e-mail. I've spent alot of money on this account, as well as hard work. I can prove by anyyyy how that this IS my account and I created it!! I don't think I can change the e-mail, but I guess a Mod or anyone could be able to help me somehow.

Thanks in Advance for anyone that helps or even tries to. I'd be very thankful. You don't know what this account means to me.

EDIT* My account is: [EGY]Himo*_*

i see you don't have honor ribbon, this happens when you dld ha.cks, you get keyloggers that still your pws, money and some cases your wife )
But send a ticket with IP adress, date of your acc and the last two transaction.

zzoo8game

ulsa9io3l wrote: »

i see you don't have honor ribbon, this happens when you dld ha.cks, you get keyloggers that still your pws, money and some cases your wife )
But send a ticket with IP adress, date of your acc and the last two transaction.

Im just wondering for how long they reply back to u after u send the supost ticket to them ? Thank

mexicanilaay

ulsa9io3l wrote: »

i see you don't have honor ribbon, this happens when you dld ha.cks, you get keyloggers that still your pws, money and some cases your wife )
But send a ticket with IP adress, date of your acc and the last two transaction.

Shut up dumbass, please.

zzoo8game wrote: »

Im just wondering for how long they reply back to u after u send the supost ticket to them ? Thank

It usually takes 3-4 week days for them to reply, but then you have to reply and wait for them to reply, etc.

FrozenSyther

It can be 2 days or up to years.

zzoo8game

Omg is it true. If like that I have have to wait forever.. I'm just forgot the answer sicurity question. N I was tried to them send the answer to my mailbox but when I check my mailbox it's no any new mail....

10MinuteRice

ulsa9io3l wrote: »

i see you don't have honor ribbon, this happens when you dld ha.cks, you get keyloggers that still your pws, money and some cases your wife )
But send a ticket with IP adress, date of your acc and the last two transaction.

God You Stupid Dumb Fuuck. If your going to be smartass at least learn proper English. Your Bad.

one_9

zzoo8game wrote: »

Im just wondering for how long they reply back to u after u send the supost ticket to them ? Thank

Necro post