CF Server maintenance 24/11/11 11pm EST (2-3 hours)

Hello,

Some of you may have noticed some site issues today. This was mainly caused by us shifting databases and web servers to more secure and better hardware locations.

We apologize for the inconvenience this has caused. The mall is mostly working and the rest of the site should be properly fixed by the end of the maintenance today.

The Black Friday Sales will start at approx 2am EST on November 25th after the maintenance tonight.


The CF Servers will be down tonight at 11pm for a small server side patch. This patch is in an attempt to fix the reoccurring 24_9 error that some players have experienced on various maps.

The servers will be down for approximately 2-3 hours (until 2am EST) at which point the game will come back up and everything should be back to normal.

Black Friday Sales and Events will still be going on as normal, and the Thanksgiving Weekend Events will still take place as normal.


We apologize for this inconvenience, but we feel that it is important to implement this fix from the developers for this particular error.


*Update for the Regional Server problem*

Taken from a post earlier today:
The update we did to the IP table was rolled back. We are aware that people are still having the problem, however it also seems random right now. Some people are getting the message and then trying the game again later on that day and not getting the message.

This remains one of our highest tech priorities right now, including the developers. We have sent information for over 500 different reports of this to them and we continue to work on the issue so that we can get a resolution as soon as possible.

Unfortunately as of right now the only news we can report is to try the game again. Because of what seems like the random nature of this.

We are also tracking a trend on newer accounts, so if you have an account that is older than August you are likely unaffected by this problem. Again though, it seems like it is random right now and we are still trying to track down the root cause.
Thanks for your patience and understanding in these matters and Have a great Thanksgiving with your friends and family!
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