Site Issues - Sept 5/6 - ZP Transactions and Missing Points

Saidin

Hello Z8Gamers!


During the technical difficulties for our site some people were still able to make ZP purchases. This could include buying points from in game, or completing a survey or making a transaction when the site was active (even though slow).

If you have not received your points yet, it was due to these difficulties. We are in the process of restoring these transactions and handing out the points.

IF YOU HAVE BEEN CHARGED AND NOT RECEIVED YOUR POINTS BY 4PM SEPTEMBER 7TH, please send in a support ticket to our support site.

Our support site is located here: http://support.z8games.com

Please remember to include all proofs of purchase with your support ticket. This includes transaction numbers, account records, screenshots etc, anything that you think is relevant. And please be prepared to answer the responses in the support ticket should more information be required to process your transaction.


We apologize for this inconvenience and ask for your patience while we sort out these issues and get everyone their proper points!

rjvr

Nice ,
Thanks you post ,
is very important for me .

Abel95

Thanks [GM]Sadin!

SPOPOY

Will i already send my screenshot at email.. i think admin knows who i am

SPOPOY

Pending Sep 5th 2011 z8games
È possibile ottenere punti... Awaiting Response
Help

Awarded Sep 5th 2011 z8games
[GALAXY Note] Introducing S... +48 ZP Awarded
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Pending Aug 29th 2011 z8games
MagicJack Viewed
Help

Pending Aug 29th 2011 z8games
Instantly watch as many mov... Awaiting Response
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Pending Aug 27th 2011 z8games
Vinci un Samsung GALAXY Tab! Awaiting Response
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Pending Aug 27th 2011 z8games
Ole Trivia: furbo come una ... Awaiting Response

DatFlik

Lawl close one... I was gonna buy zp today. If I had done It yesterday I wouldn't be in this mess!

pmk104

http://imageshack.us/photo/my-images/69/crossfire201109070000b.png/

plz help me monthly recode is earr in my ID plz cheack this link today i will completed 5th missin they can't came they 1000 exp .

pmk104

http://imageshack.us/photo/my-images/69/crossfire201109070000b.png/

plz help me

UK]Dave

You gonna tell us the cause?

[dot]

EazzyyyPZ wrote: »

You gonna tell us the cause?

Servers lost connection.

A_H

Oh yeah, i need those zp because i do not hav enough money to buy another paysafe card this week (or month ) ! I hopoe i get them back !

HaNnoOoO0

Nicely done, finally

Keep it up.

]Karl

i better get my zp. i done a mobile survey, it credited me my zp. the next mobile survey i did. it was going loading slower than usual, but then it finally loaded. and i completed the mobile survey, but it didn't give me my zp points that mobile survey took like 20$ of my mobile credit already... btw it was Sometrics survey, And when i went to press customer support. it didn't even have "Report problem" for the survey i did.. better give me my zp or ill be angry. btw the survey was called "get an amazing lie detector app on your mobile" hope i get my zp soon...

Gold_Blaster

' wrote:

KarlThePro[;2468784']i better get my zp. i done a mobile survey, it credited me my zp. the next mobile survey i did. it was going loading slower than usual, but then it finally loaded. and i completed the mobile survey, but it didn't give me my zp points that mobile survey took like 20$ of my mobile credit already... btw it was Sometrics survey, And when i went to press customer support. it didn't even have "Report problem" for the survey i did.. better give me my zp or ill be angry. btw the survey was called "get an amazing lie detector app on your mobile" hope i get my zp soon...

my friend deposited ZP through Ultimate Game Card and didn't get his ZP either..

SlipWolf

I guess I'll be in touch with my proofs when I get home from work.. since I go in at 3.

gabriel22018

nice

nice Gm
i like you =D

Karipska

I think we deserve new patch now

Saidin

Update - As of approx 9:30am Today all the ZP was properly processed for this issue.

If you continue to have an issue please send a support ticket through our support site:

http://support.z8games.com

Make sure to include all relevant information including transaction ID's, proof of purchase etc etc.

Thanks!