Does Support Reply Back?

Mindjacked

Well i came back from a trip a few days ago. my brother was using my account and he accidentally brought the combat axe permanent from coupons. i send a support ticket like 3 days ago explaining that i would like a refund, but i still didn't get a response. i was wondering if support is even there or is ignoring me.

eXSniiper

This also happened to me ... Z8Games support does not work weekends!

(google translator)

Falloutt

you have to send a support ticket within 48 hours of the purchase, they might or might not let you exchange back. They also don't work weekends/holidays.

Mindjacked

oh. my bad. i did not know they didn't work weekends

iEatHippies

if they do reply back, the answer might be "no refunds nyukka" lol

cvh16

Do they work at all?

ShadowsA7X

they didn't work weekends.

cvh16

My point was other

thaJaguar

nmoney305 wrote: »

Well i came back from a trip a few days ago. my brother was using my account and he accidentally brought the combat axe permanent from coupons. i send a support ticket like 3 days ago explaining that i would like a refund, but i still didn't get a response. i was wondering if support is even there or is ignoring me.

Yes they do reply back, They will get to you when they get to you. As for your reason I don't think you should be refunded because it is your fault for letting your family access your account. Sorry if this hurts your feelings, I've bought the combat axe with my coupons a lot and I wish I could take them all back so I could have a permanent one myself, But, I digress.

AlexDiniz

GM's rarely work hahahah,this thing of gms not working on weekends made me laugh,i have never seen an forum like this where gms doesnt asnwer,its a ghost forum,i see alot of gms listed below but none of them work,i could be there also,I DONT WORK TOO!!!!!! XD

cvh16

alex you got my point xD

AlexDiniz

hahahah xD