Support

Cryptic1996

Why support didn't answer my 3 questions? I have a big problem and the just change message status to CLOSE. Omg.
So I repeat:
Please help and answer. I forgot my security answer and I take option:
"I forgot my security adress". I wrote 2 good e-mails and the information appeared:
"Thank you! Your account information will be sent to your registered email address momentarily."
But there's no message on my e-mail. Please help me. I wait 3 days and NOTHING!

If someone can help me please answer my question. Maybe it's becouse I have Polish e-mail, no English? And there's some problems with it? Help me!

Hazaiah

If your talking about the support tickets, I've been waiting for a week now and no reply. Just wait and I'm sure they'll get to it.

Cryptic1996

But why the status is CLOSE?!

[MOD]Polleus

It might be the problem with your e-mail address. Try sending in another ticket with the ticket information you received and provide another e-mail. It could very well be possible that it did not get through to your e-mail.

TMZahoo

Maybe u mis-typed ur email? or ur using the wrong email?...

Cryptic1996

If I can understand you....
So I must send another ticket with the same information but I must received another e-maill adress? But I hope it won't help me. I suppose there is problem with the origin of my e-mail. I have Polish e-mail- no English! Maybe there's some problems with sending the security answer to my country? What do you think? Please answer.