My purchased character missing

Farhaan91

hi
i purchased a package which includes SPOP and 100k GP. but the SPOP is not in the MY ITEMS page nor in the game. Why is it?

ChaseManDo

You must of lagged out, or glitched when you bought it.

Try submiting a ticket support, or PM a GM.

Saidin

This transaction should have been instantaneous.

And since there was a problem and this falls under purchasing please contact support. support.z8games.com

They will be able to sort out the problem quickly.