please like to get answers!

hello I hackiando up my account, I would like to know how to recuperala? roubor me who has any information about my account and login, my question and the key character in the game, in which he changed! I would like to help please. I can not alert by http://support.z8games.com/webform.aspx. send ticket for him but not me no diplomatic answer! know no other method of recovering it, because this already and the second time it happens to me and who always helps me and [CM] FallenAngel. but he does not answer me! it asks me my information and give me back my account! would like someone like me ajudace or GM or ADM. by favorte know all about me! I also would have to know how to change the login? or the secret question?

thanks