player count more imp than ban glitch/hack?

Several of the players that I have spoken to have said they have had the same results from the people that we count on to control the game to make it pleasurable

We all have followed all of the instructions to turn in glitchers and hackers and
when we check our file sharing sites there are 0 downloads this since two months ago !!

It leads me to believe that we need a better service or group to contain this problem.

I know that the persons in charge are not more interested in player count than
having a safe enjoyable game for everyone.

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