Hackers in ranked

Mythical and beyond is just plauged with cheaters, Support tickets do nothing. Hack reports do nothing. I have over 20 since the start of the season. Only 1 has been closed. It's not like im reporting players for no reason. We all know the cheaters are not trying to hide the fact they are cheating. Its 100% blatant So my question is why aren't they getting banned? This is a total joke. This company continues to do nothing but beg for peoples money with skin after skin. Look at crossfire brazil, props to them for actually doing things right and talking with the community and making it so people actually want to spend their money on something. This game is a disaster and can't see the actual player base staying much longer. There is a list of things i could complain about like Coupons never changing, MP shop staying the same for years. New VIPS only coming in lapis which is the biggest scam ever. Fix your game or lose your players.