Why boxes dont open?

Stepashka · February 11

I received boxes for reaching a rank and I can't pick anything up, it says: select 2 items, I select, click to pick up, the window closes and the box stays in place and nothing appears in the storage

[MOD]ShadowRo · February 11

As far as i remember you need to complete the required rank.
Example: if the box require General 2 stars , you can open when you finish General 2 stars ( when attain General 3 stars) .
Still if you meet the requirements and can't receive prizes from box you should send a support ticket.

DamonBaitan · February 25

I also can’t get the reward. I have the same problem as him. Is there any bro can give me some guidance?

Why boxes dont open?

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