Problem sending a support request

[MOD]ShadowRo said:

1. The file you wish to attach on support ticket don't meet ticket requirements.
2. Add the file ( of files of are more print screens) to a zip or rar archive , check the final size to be under 8 MB.
* except for hack report, there you need to attach savegame files .cfr , or if the savevgame size is over 30MB -> add to zip or rar archive

* But, in this way, I was able to archive, at maximum compression, only 5 screenshots. 

Regards, 2KandP

[MOD]ShadowRo said:

4-5 screen shots should be enough for most of the reports.
If you really need to send more, then add the other 4-5 screen shots on a second archive, after you send the report with first archive - you can reply one time and attach the second archive.