Why I have to wait 90 Days for my hacked account to get back to me ?

Why I have to wait 90 Days for my hacked account to get back to me ?
I would love to discuss about it with a GM, but in discord its illegal to talk about account with them, With Tickets support, its the same responds over and over. Why, and why I have to waii t 90 days. Is there a technical issue to a developer at Z8 to changed the email and get back my account... I don't know.. Someone can anwser me thx again y'all

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