Crossfire won't start

I am trying to run Crossfire on Windows 10 using new GS66 laptop. I do the full download, ran as admin, hit PLAY when patcher opens, HGW loads to 100%, then nothing. I have tried uninstalling and reinstalling, I've tried shutting laptop down, I've disabled Norton Antivirus and Firewall, I've included the whole z8games folder in the Norton Exclusion list... I'm out of options. Please help me so I can finally start playing this game.

Comments

  • since u tried everything,my suggestion is downgrade ur system. or play on another pc has lower system
  • I didn't know about event viewer, so thank you for that. This is the error message. It seems to be hgwc.exe is where the error occurs. Still don't know how to fix it though. Here is all the info:
    Event Id: 1000

    Faulting application name: HGWC.exe, version: 1.8.5.106, time stamp: 0x5a20a69b
    Faulting module name: HGWC.exe, version: 1.8.5.106, time stamp: 0x5a20a69b
    Exception code: 0xc000000d
    Fault offset: 0x0006fd04
    Faulting process id: 0x43ec
    Faulting application start time: 0x01d69d9433cc6739
    Faulting application path: C:\Program Files (x86)\Z8Games\CrossFire\HGWC.exe
    Faulting module path: C:\Program Files (x86)\Z8Games\CrossFire\HGWC.exe
    Report Id: d8a89516-286f-4262-a2ee-ae6bb491079f
    Faulting package full name:
    Faulting package-relative application ID: