Head Start Bonus: January 2020

Hello, it is first time that I am writing, but I bought 10.000 zp but couldnt get these following items;


5,000 ZP - 19,999 ZP (Tier 1)
Scar Light-Black 7 Days
Desert Eagle-S-Imperial Dragon 7 Days
Katana Gold 7 days
Bulletproof Helmet and Vest 7 Days
5 Free Crate Tickets
50% Bonus ZP

Only what I have got it %50 bonus zp. Could you help me? waiting for an e-mail or reply of this.

bulut_toprak_gs@hotmail.com

Thanks,
Buluttan TOPRAK