Cant get into the Game

What GM Kanadian mentioned on Discord concerning this problem is the following:

Send a ticket to http://support.z8games.com/us/ under the category CrossFire > Other with as much information as possible. For example: the location you're playing from, your dxdiag log and what operating system you're running on.

Things you should check beforehand are the following:

• If there are any other people playing on the same network as you
• If you have a VPN active
• What antivirus you're using and if you added Crossfire to it's exceptions.