Support ticket birthday date

cemaivreti · February 2019

I cannot select the correct birthday date when sending a support ticket as the year list only goes as far as 1971, and mine is [removed, please don't share sensitive info for the sake of your own account's safety] so I am getting the automated message that I did not submit sufficient correct information. What can I do?

cemaivreti · February 2019

Hey it's been a few days, I would really appreciate if any staff members would reply even if they don't have a solution yet so I know they are aware of this problem. I am not being able to reach the support team because of it so it's a vicious circle.

[MOD]4Real · February 2019

You'll have to specify the birth date in the body of the ticket.
^Official GM response.

cemaivreti · February 2019

Thank you, 4Real! That means something else is not correct in my support form and that the birth date is not the reason I was getting my ticket automatically closed.

Support ticket birthday date

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