Recent game issues

So, I've just returned to the game after a break of 3 years just to realize that some things which i found to have no logic behind it are still happening, for example:
* You are not able to ALT+TAB the client!!! (Whaaat??)
* Same items obtained through different sources (crate/mission rewards) still do not stack.
* Hacking is still a major issue.
​​​​​​* Some pages which we should rely on to keep us up to date are very much out dated.(event page for example)

The question that stands here would be, what would it take for us (the players/payers) to get to enjoy this game's full potential ???

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