game not working

karamellaa · February 2018

I bought new laptop for gaming, at first I couldn't play the game with full screen as 1920x1080 it showed me small chat and I can't use options in game. I fixed it by changing my laptop scale to scale full screen and everything went okay. I closed the game and tried to turn it on again but it kept showing me error. I deleted the game and download it again for 3 times and it went the same.
IGN: [G]Alaxy

Mastermann · February 2018

What error is it showing you? When does it appear?
There are dozens of different errors and without knowing which one it will be very difficult to help you.

karamellaa · February 2018

master_mann wrote: »

What error is it showing you? When does it appear?
There are dozens of different errors and without knowing which one it will be very difficult to help you.

It shows me crossfire error do you want to report? and it's when I try to start the game after the loading. when the screen should turn black as the game is opening. it doesn't like something stopping it. I have a screenshot but idk how to upload it.

karamellaa · February 2018

https://1drv.ms/i/s!AjRsxVB7fNyaiDklxhWQldNs4yPS that's what it shows me.

Mastermann · February 2018

Have you tried changing your resolution? It might be setting it too low/high for your monitor.

hgbkhgkjhgnh · February 2018

it can be the resolution

karamellaa · February 2018

master_mann wrote: »

Have you tried changing your resolution? It might be setting it too low/high for your monitor.

I fixed the problem, apparently my inti various didn't let the game work and had to turn it off. but still I have problem using the 1920x1080. my resolution is set for 1920x1080 but I can't use it in game any ideas?

Mastermann · February 2018

karamellaa wrote: »

I fixed the problem, apparently my inti various didn't let the game work and had to turn it off. but still I have problem using the 1920x1080. my resolution is set for 1920x1080 but I can't use it in game any ideas?

Are you using full screen or windowed? The game doesn't allow you to use your native resolution in windowed mode.

make1416 · February 2018

if you have windows 10 I recommend that you change the compatibility options to windows 7 maybe this can solve the resolution error

game not working

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