Game automatically shut off with no error code showing many time already.

jeffrey1215
jeffrey1215
in Technical Issues
The game automatically shuts off when I am playing, with no any error code showing, And it randomly shut off, maybe playing 10 minutes, maybe 20 minutes. The game just close and back to my desktop background！Really annoying.！！！
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Comments

  • RiceTurtle
    RiceTurtle
    Seems like an issue that you will need to send a Support ticket for. However, just some basic questions in case we can somehow help:

    - Do you have CF added to antivirus exception?
    - What other programs are you running, if any?
    - Which server do you play on when it crashes?
    - What mode are you playing when it crashes?
    - Are you doing anything specific when it crashes?
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  • jeffrey1215
    jeffrey1215
    - Do you have CF added to antivirus exception?
    Yes, the whole CF file is in the whitelist.
    - What other programs are you running, if any?
    antivirus program, Chrome browser (It should not be the problem with chrome browser running because I have tried only running CF, it still crashed without any code, just disappeared, and left a lighter white screen looking to my desktop background than it usually does.)
    - Which server do you play on when it crashes?
    CF NA, North American 1
    - What mode are you playing when it crashes?
    It crashed in multiple modes.
    - Are you doing anything specific when it crashes?
    No, I just basically doing like a normal player, asdw key, and mouse.
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