Stuck At Step 3 HGWC

Pircesey · August 2017

Ever since the august 1st update i have tried to load the game and it has patched and everything but i get stuck at the HGW step 3 and then it just closes and wont open game.
Before you suggest:
I have Already Restarted My pc, Re-Installed the game 4 times, Run Diagnostics, Compatability tests, I have Disabled Virus Protection/Firewall,
I Have not Hacked, I am not banned, I just can not load past step 3, if this is a server issue can the GMS actually fix the game for us that cant load in, or could i atleast get a reply from one of the staff to expain why this is happening?

FleshRipper3 · August 2017

Same here

nathan47 · August 2017

I'm facing the exact same issue, and I have tried all possible stuff from my end which includes what ever 'Pircesey' has mentioned above, to get the game running.
but unfortunately, nothing worked out. I have got other friends on different ISPs who have the same problem too. Please look into the matter immidiately, as we are missing out on events
Thanks

acepuppo · August 2017

Same here.

vaibhav007 · August 2017

same i have done all.still facing same HGW stop at Step 3..
Please help....

Leugim2011 · August 2017

I have the same problem..just last night im stuck in step 3..GMs please fixed problem..thank you

L3G4LIZ3 · August 2017

Same he............... nvm, let me know if you guys have find a solution. Thank you.

Werdna88 · August 2017

Submit a ticket with as much information as possible so they can try to narrow this down.

Leugim2011 · August 2017

i am waiting for the updates how to fix this problem.. im doing event and its stop because i cannot log in to my account..if anyone resolve this problem it would be great to share it with us..thank yu very much!

Leugim2011 · August 2017

hi everyone,
i am still ahving problem with hgwc..im stuck in step 3..i already uninstall crossfire and reinstall it again..disabling anti virus and everything but still im stuck in hgwc step 3..please anyone help? thank you very much!

hozo123 · August 2017

Leugim2011 wrote: »

hi everyone,
i am still ahving problem with hgwc..im stuck in step 3..i already uninstall crossfire and reinstall it again..disabling anti virus and everything but still im stuck in hgwc step 3..please anyone help? thank you very much!

Provide your problem in crossfire support

acepuppo · August 2017

hozo123 wrote: »

Provide your problem in crossfire support

Already done, they refuse to accept that it's an issue on their side and not ours. Keep telling us the same thing: check AV, restart your pc. reinstall cf blah blah blah.

What they dont understand is that we've already done everything they said and the problem is still here.

hozo123 · August 2017

acepuppo wrote: »

Already done, they refuse to accept that it's an issue on their side and not ours. Keep telling us the same thing: check AV, restart your pc. reinstall cf blah blah blah.

What they dont understand is that we've already done everything they said and the problem is still here.

True... I have the same problem.. Now they reply me like this

Thank you for contacting Z8Games Support Center.

You have already submitted a ticket regarding this issue. Please do not submit new tickets about the same issue if you already have a ticket in-progress. Please note that submitting duplicate, incomplete, or false tickets may result in longer wait times.

We thank you for your understanding, and we apologize for any inconvenience this may have caused you.

Regards,
Z8Games Support
www.z8games.com/termsandcondition.html

Ticket Details
Ticket ID: FLD-461-55592
Department: CrossFire Support
Type: Issue
Status: Closed
Priority: Normal

Stuck At Step 3 HGWC

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