I want attention to this issue

NaderWoOdy99 · July 2016

My account and Email have recently been stolen due to unknown computer virus, the hacker changed my account password and linked Email address. I attempted to retrieve the lost account (26319425) in Account Administration of CrossFire Support Center based on correct history information about my account, what happened is that the support center staff just informed me that my lost account has been flagged due to sharing, trading, selling or buying, and thus will not provide me any assistance regarding this account. After that, I tried to send a lot of ticket to explain the issue I suffered and all of response I received is totally the same. Therefore, I can very sure of that the hacker stole my account and then intentionally flag my account by sending ticket to support center about he shared or traded this account to prevent me recover my lost account.

I hope once again to reconsider his decision

IGN: Spider
Clan: EscapeArtist

Moe_deta · July 2016

Oh wow Spider

Unfortunately we can't help you on here at all. Only the support have access to your info and the account logs. It is your responsibility to keep your account safe, and accidents happen, so good luck man.

NaderWoOdy99 · July 2016

[MOD]Moe wrote: »

Oh wow Spider

Unfortunately we can't help you on here at all. Only the support have access to your info and the account logs. It is your responsibility to keep your account safe, and accidents happen, so good luck man.

#Moe Deta

Thank you for your response, but technical support gives me the same resolution every time I send them a ticket

IGN: Spider
Clan: EscapeArtist

AlexSik · July 2016

The support team is useless.. try to gain a GM support to help you out

NaderWoOdy99 · July 2016

AlexSik wrote: »

The support team is useless.. try to gain a GM support to help you out

And I want help with that I hope that it allows me chances recover the stolen account

Thank thanks for reply -iiiick.?

NaderWoOdy99 · July 2016

I'm hoping a GM sees this and help me out because i'm guessing you also know how the support team is and you would never want Recover My Account i waiting for help

Moe_deta · July 2016

No GM will help you here at all. If a GM sees this, they'll ask you to send a ticket. I believe they just left for the weekend, so spamming now will do no good.

NaderWoOdy99 · July 2016

[MOD]Moe wrote: »

No GM will help you here at all. If a GM sees this, they'll ask you to send a ticket. I believe they just left for the weekend, so spamming now will do no good.

I'll wait hoping to take back the account, Thank you for reply

NaderWoOdy99 · July 2016

I'm confident in you that you will help me

I hope you GM can give me a last chance for me restore the account

[GM]Kanadian · July 2016

The answer now is the same as the answer when Moe gave it to you. Send a ticket.

I want attention to this issue

Comments

Categories