my account is unrecoverable

01211578603 · June 2016

Hello Guys,
i have a problem.
i was playing as usually ..
i got disconnect, then when i tried to login to my account, i found a wrong password.
i tried to recover by email, i found that the account is not available for recovery, and my email address is secured by 2 steps verification,
i hope to be able to recover it,
help me please.
Thanks,

Kittaa · June 2016

Sent here a support ticket; www.support.z8games.com

Click on recover account. And fill in all questions. You have to prove that you are the legit owner. So you have to give them every information you know.

We can't help you out here. Only the support can.

Abel95 · June 2016

We keep telling you to send in a support ticket yet you keep on making new threads...

01211578603 · June 2016

my last recovery was 60 day's ago by my first information

OGMarsh · June 2016

You just said its Unrecoverable and you hope to recover it? nick-young-confused-face

my account is unrecoverable

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