account issue

please i want to remove block to all first information , my account has been stolen and i don't can to recover it , i know all first information support want ,
hacker my pc and know me first information and steal my account i can't recover my account , please say to me what should i do to recover it and remove this block in my first information , sure you can to help me to remove this block in my first information , i can to travel to z8games to recover my account , , please what should i do to remove this block in my first information , i don't know how my first information get block and cross fire support and all GMs say hi don't get block to any first information for the players , my first information he get block by error ,
thank you .