Log in / loadin stucking/freezing !

Hy guys ! I made a video about the bug cuz i said to MOD NattNatt that i will make a video and finally i had some time and finally I caught the error with my phone !

So i play CrossFire since it appaered ! And a couple of weeks ago (april patch 2016) i started to have a bug !? or how should i call this ? bug ? Or wtf ? I don't know !

Not every time let's say 4 from 10 times it's happening !

1.) Login screen freezing after entering my pw

2.) Entering BM , storage or item shop !

3.) Loading game freezing ! ( i move my mouse i can see peoples achivement badges you know that stuffs near names ! and after 20 + minutes ( i stayed and watched what will happen ) after 20 + minutes dropping me to lobby saying dropped out cuz idle ! ) LOL !

I have quad core 3.4 ghz (3.7 with booster and i allways use booster ) 6 gb ram + 2 gb video ! Crossfire should fly on this pc but i don't know why this bug started to happen ! Just a couple of weeks ago !


HERE IS THE LINK WITH ERROR : https://www.youtube.com/watch?v=nWxQAKQY_Xc&feature=youtu.be

Comments

  • This game freezing at 95% of the loading happens to everyone. The best thing you can do is to report it. Send in a Support ticket with a link to your video.

    Hopefully, they will find a solution to fix this problem in the next patch.
  • i sometimes get this error as well where i enter BM or mall and my screen freezes so simply relog and it will fix up which is what I do.
  • tecguna wrote: »
    i sometimes get this error as well where i enter BM or mall and my screen freezes so simply relog and it will fix up which is what I do.

    Yea but they need to fix it, enough is enough, we are full of bugs that are unresolved, we can't just keep ignoring them with a re-log in. ^ ^

    EDIT: Tazziwsg3 - Please send this Video recording to Support Center > Bugs Section, as proof like this, will get their attention! :D Thanks bro.
  • Tuga1991 wrote: »
    Yea but they need to fix it, enough is enough, we are full of bugs that are unresolved, we can't just keep ignoring them with a re-log in. ^ ^

    EDIT: Tazziwsg3 - Please send this Video recording to Support Center > Bugs Section, as proof like this, will get their attention! :D Thanks bro.

    Uhm yeah i sent a ticket but all they could say it was this :

    Hello,

    Thank you for contacting Z8Games Support Center.

    All of our systems are currently running normally and most of the users are able to play normally. If you are still facing issues, please try the following steps for basic troubleshooting:
    - Check if your computer currently meets our minimum system requirements at http://crossfire.z8games.com/download.html
    - Restart your computer and trying again. Occasionally, anomalies may occur the longer a system has been up and running. If the problem is fixed after a restart, this may explain the situation you are experiencing.
    - Check your DirectX version and the date on key system drivers such as your network card and graphics card to ensure that everything is up to date.
    - Check any hardware or software that interacts with your internet connection between your computer and your Internet Service Provider (ISP). Routers, firewalls, anti-virus software and the like can occasionally interfere with your connection to CrossFire. You should provide or make "exceptions" (put CrossFire in the list of safe programs) so that the game can pass through any security settings you may have enabled.
    - Scan your computer for any viruses and spyware's, and remove them. Viruses or spyware may also cause issues for the game.
    - Close down any applications which may be running prior to launching CrossFire as these may interfere with the running of the game.

    If you have any serious difficulties loading the game, we recommend you uninstall the game using the official uninstaller located on your start menu.

    Then please go to the main Crossfire website and download our newest client version on the download option page: http://crossfire.z8games.com/download.html
    Here is a complete guide on how to install CrossFire: http://support.z8games.com/crossfire/index.php?/Knowledgebase/Article/View/210/4/how-do-i-download-and-install-crossfire
    Please re-install the game and try again.

    You may also wish to try posting your issue on our Technical Issues Forum (http://forum.z8games.com/forumdisplay.php?f=13). Some players may have the same issue you are experiencing and the player community may be able to assist with your specific issue further there, but please keep in mind that all advice offered on that forum is given "as-is" and is not necessarily endorsed or recommended by SG Entertainment/Smilegate West.

    We thank you for your patience and understanding, and we apologize for any inconvenience this may have caused you.

    Regards,

    Z8Games Support
    www.z8games.com/termsandcondition.html


    - I wrote down my pc structure cpu ram video all things - they say check my pc for game requirments ! LOL OK !
    - They say restart my pc ! LOL ! Who wants to play CF with restarting pc every 30 minutes ! LOL OK !
    - My internet connection is good as you can see in video but they still say check my connection ! I have antivirus and hardwares updated latest version ! LOL OK !
    - My pc is clean from viruses and malwares ! I clean every sunday + i have automatic search every monday ! LOL OK !
    - They say close any application which may be rnning prior to launching CF ! AS YOU CAN SEE IN VIDEO (THATS WHY I MADE VIDEO TO DONT WRITE ) YOU CAN SEE I DONT HAVE ANY UNNECESARY PROGRAM RUNNING ! I HAVE 0-5 % cpu and 20 % ram ! SO IM GOOD ! BUT..... ! LOL OK !

    - AND AT LAST THEY SAY I SHOULD COME HERE AND WRITE A THREAD ! LOL OK ! THEY WONT DO ANYTHING ABOUT THE BUG !