Crossfire doesnot open after hgw

TagoTag
TagoTag
in Technical Issues
Hello guys. I have windows 10 since my update crossfire didnot open normally so have I to close windows fire wall and the download crossfire? And how can I add crossfire to the list of exceptions in windows fire wall . Thank you moderators , please I want a fast answer.
With all respect
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Comments

  • Abel95
    Abel95
    To add CrossFire to the exception list of Windows Firewall, please do the following:

    1. Open Windows Firewall by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg, and then clicking Control Panel. In the search box, type firewall, and then click Windows Firewall.
    2. In the left pane, click Allow a program or feature through Windows Firewall.
    3. Click Change settings. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    4. Select the check box next to the program you want to allow (CrossFire), select the network locations you want to allow communication on, and then click OK.

    I hope that helps!
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  • TagoTag
    TagoTag
    Thanks abel for your help. crossfire opens but it is closed by itself after 3-4 minutes. Please help and I would appreciate. And see my new thread I wrote my problems in details
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  • Abel95
    Abel95
    TagoTag wrote: »
    Thanks abel for your help. crossfire opens but it is closed by itself after 3-4 minutes. Please help and I would appreciate. And see my new thread I wrote my problems in details

    What about adding CrossFire folder to your anti-virus exception list? Did you run CrossFire Admin? Did you close any programs which you don't need which is running in the background before running CrossFire?
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  • TagoTag
    TagoTag
    Hey abel. Thanks for trying to help me. I appreciate, but I have done alk that stuff and nothing happens I put crossfire into the exceptions list and I run cf as administrator also I closed firewall and windows defender, I closed also the desktop programs but still have the same problem
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  • Nolifer4Life
    Nolifer4Life
    i got the same problem... :,(
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  • Abel95
    Abel95
    TagoTag wrote: »
    Hey abel. Thanks for trying to help me. I appreciate, but I have done alk that stuff and nothing happens I put crossfire into the exceptions list and I run cf as administrator also I closed firewall and windows defender, I closed also the desktop programs but still have the same problem

    Are you sure there are no other programs which is running in the background?

    Also have you tried to re-install CrossFire? Follow these steps to re-install:

    1. Control Panel -> Z8Games -> CrossFire -> Uninstall CrossFire
    2. Open Up My Computer
    3. Delete the CF directory (Program Files/Z8Games/CrossFire/)
    4. Delete the CF directory (<user>/Document/CrossFire/) (Make sure you backup any screenshots or replays you may have before doing this).
    5. Disable your anti virus
    6. Download the newest client from our downloads site
    7. Install the game from the new download
    8. Add the entire crossfire folder to your antivirus exceptions
    9. Re-enable realtime protection

    I hope it works for you. And please reply back here with your results. Please don't create new threads.
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  • TagoTag
    TagoTag
    I did that but in vain, What should I do now, why arenot the moderators helping me or saying anything. I appreciate your try to help me but I think this is sth that cannot be repaired. It is unbearable. Should I go to a programmer.
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  • jagas123
    jagas123
    I had the same problem, so I just added crosfire to the exceptions, and turned my AVG (or other antivirus You have) off, and that did the trick. I tryed reinstalling and other stuff, none of it worked except that one.
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  • Kittaa
    Kittaa
    TagoTag wrote: »
    I did that but in vain, What should I do now, why arenot the moderators helping me or saying anything. I appreciate your try to help me but I think this is sth that cannot be repaired. It is unbearable. Should I go to a programmer.

    Moderators would help and say the same as abel09 does. They are also human.. can't be 24/7 online. if they were online. they would help you. believe me

    Btw, can you ''close'' disable your anti virus, and turn off your firewall etc. restart pc. and try to start. if that works. I will tell what to do.

    If not sent a support ticket, or let someone maybe a mod teamviewer you.
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  • TagoTag
    TagoTag
    II appreciate your help. I always do that but it did not work. When I send a support ticket they almost every time close the ticket even if the problem is not fixed, So I do not contact them. In one of my tickets they told me to ask you guys here In the forum about the problem.
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