Event Tracker
Hello,
I can't see the event tracker (picture here: http://imgur.com/dFWLHYj )
I've tried:
- Using Firefox and Internet Explorer instead of Chrome ;
- Deleting browser cache ;
- Using CCleaner ;
- Updating Java and Flashplayer ;
- Using another computer ;
- Using my android.
Nothing of these things worked, I still can't see the event tracker. I also sent a Support Ticket, but the answer I got :
makes me think that my ticket wasn't even read...
So, here I am, asking the forum.
I hope you'll be able to find a solution for my problem, cause tracking kills and time played with a chronometer and a piece of paper is kinda annoying, other than difficult.
Thank you in advance for your time and consideration.
I can't see the event tracker (picture here: http://imgur.com/dFWLHYj )
I've tried:
- Using Firefox and Internet Explorer instead of Chrome ;
- Deleting browser cache ;
- Using CCleaner ;
- Updating Java and Flashplayer ;
- Using another computer ;
- Using my android.
Nothing of these things worked, I still can't see the event tracker. I also sent a Support Ticket, but the answer I got :
Sometimes when you check the event tracker it might not display the correct result or it can display an error. This is a temporary error and if you tried later it should output the correct results. Moreover, regardless of the event tracker output, your progress in the game is automatically saved into the database. This means that if you successfully completed the requested tasks, then your progress is saved in the database and you will receive any reward that you qualified for.
makes me think that my ticket wasn't even read...
So, here I am, asking the forum.
I hope you'll be able to find a solution for my problem, cause tracking kills and time played with a chronometer and a piece of paper is kinda annoying, other than difficult.
Thank you in advance for your time and consideration.
Comments
-
Hello,
I can't see the event tracker (picture here: http://imgur.com/dFWLHYj )
I've tried:
- Using Firefox and Internet Explorer instead of Chrome ;
- Deleting browser cache
- Using CCleaner ;
- Updating Java and Flashplayer ;
- Using another computer ;
- Using my android.
Nothing of these things worked, I still can't see the event tracker. I also sent a Support Ticket, but the answer I got :
makes me think that my ticket wasn't even read...
So, here I am, asking the forum.
I hope you'll be able to find a solution for my problem, cause tracking kills and time played with a chronometer and a piece of paper is kinda annoying, other than difficult.
Thank you in advance for your time and consideration.
Have you maybe tried using your phone, using data? -
Have you tried to resting the settings in your browser? If that does not work then you could try to re-install the browser your using.
Just tried, still not working...
what it seems to me is that the tracker isn't there cause it's not that I can't only see it: clicking where the tracker should be does nothing. -
Just tried, still not working...
what it seems to me is that the tracker isn't there cause it's not that I can't only see it: clicking where the tracker should be does nothing.
Have you made sure you have updated your Windows with the latest updates? e.g. Software updates, graphics updates etc Have you tried un-installing Java/Flash and then re-installing?
What's your browser version and your Windows OS? -
I've already tried to uninst/reinst Java and Flashplayer...
I'm using Chrome 49 on Windows 7, but even Internet Explorer 11 doesn't work
If nothing is working, then perhaps try sending a support ticket? http://support.z8games.com/index.php?/Tickets/Submit -
I've already tried to uninst/reinst Java and Flashplayer...
I'm using Chrome 49 on Windows 7, but even Internet Explorer 11 doesn't work
This is very strange... Maybe Support can help you with this. Send in another ticket explaining your situation and hopefully they can re-solve it for you. Good luck!
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