if you have no evidence you cant ban people for doing nothing. jeez
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Submit a support ticket. I'm not sure which category would be most appropriate though, it'd either be technical support or account administration.
Does the first time it happens on a particular account appear as like 2 days and 23 hours? Because a first-time third-party program detection is a 3-day ban but it would show 2 days and 23 hours if you try to log in right after it happens.
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