error X-TRAP 13-040-00000000-501

Someone help me ta giving this error in the X-TRAP and has done everything uninstalled and installed dnv not go forward nothing Desmarquei the option "Run this program in compatibility mode" already excludes x-trap folder, I hope you help me this time. Using Windows 8 Build 9200 Pro ... I need any help possible, thank des of already.

Yo error: https://imageshack.com/i/0mnmdcp