Getting banned a lot

mecash
mecash
in CrossFire Support
So this has been happening a lot. For about 1 month. I decided that I was comming back to play crossfire and this is what happens. I log in perfectly, Then join a server, room, load map. I'm playing and in game I get hack tool detected (1) So I'm confused. So I restarted the game and I log in and it says I've been banned for 0Hrs 0Mins and 0secs. I'm confused so I wait 1 hr and log back in then I get server diconnected. Then I click ok and it closes game. I can't play at all like this. Doesn't let me play a full match and it's just annoying. How can I fix this?

OS:Win 7 Pro
Ram: 8gb
Gfx Card: Sapphire 7770 HD
Processor: Intel Core i5-3350P
Firewall: Completly Off
Anti-Virus: None

I have 2 pc's I play on both, depending if the good one is in use I'll use my laptop. I don't know if that does anything to do with the problem.
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Comments

  • one_9
    one_9
    Talk to me about your internet connection. Where are you playing from? It seems you are having plenty of disconnection problems.

    The "hack tool detected" error is NOT a ban, just a badly worded error code for a network disconnection between client and server. And if you come back too fast you can get the "banned for 0 days 0 minutes" error because there is still a ghost copy of you logged in... meaning the disconnection boot did not log you out properly.
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  • mecash
    mecash
    one_9 wrote: »
    Talk to me about your internet connection. Where are you playing from? It seems you are having plenty of disconnection problems.

    The "hack tool detected" error is NOT a ban, just a badly worded error code for a network disconnection between client and server. And if you come back too fast you can get the "banned for 0 days 0 minutes" error because there is still a ghost copy of you logged in... meaning the disconnection boot did not log you out properly.

    I'm playing from my house 7mpbs internet DSL ethernet cable it happens with all servers I join on both pcs
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  • jonnym4m
    jonnym4m
    Has there been any recent Internet changes? Such as slower speeds? The 'Hack tool' and 'banned from the server' is caused by connection problems. I have had it many times, try restarting your computer. If the same happens, restart your router. If it continues, log on and enter UK server 1 and stay there for 30sec and then try going onto other servers.
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  • one_9
    one_9
    No lol.. Like from which state/country :)

    Have a talk with your ISP about getting the best connection to a particular port (which would be for CF)
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  • mecash
    mecash
    jonnym4m wrote: »
    Has there been any recent Internet changes? Such as slower speeds? The 'Hack tool' and 'banned from the server' is caused by connection problems. I have had it many times, try restarting your computer. If the same happens, restart your router. If it continues, log on and enter UK server 1 and stay there for 30sec and then try going onto other servers.

    I've restarted my pc 3 times this month. Shouldn't be that but I'll try to restart router.
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  • mecash
    mecash
    one_9 wrote: »
    No lol.. Like from which state/country :)

    Have a talk with your ISP about getting the best connection to a particular port (which would be for CF)

    California I live in a small town in a high desert there's not fiber optics just DSL nothing special
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  • one_9
    one_9
    Well as I stated before you may want to contact your ISP on how to get the best connection, on their end, to the CF servers.
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  • }Zombie
    }Zombie
    I have report this issue! This is the final answer from Z8Games:

    Hello,

    We apologize for the inconvenience this has caused. Rest assured that no ban has been placed on your account due to this error. The error is usually received after a disconnection error from our servers. Unfortunately we do not have a time table as to when this problem will be resolved. Please stay tuned to our website and social media for the latest patch news and updates.

    We thank you for your patience in the matter,

    [GM]Juicebox
    CrossFire Team

    http://www.z8games.com/termsandcondition.aspx
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  • mecash
    mecash
    I just changed ip address and I havn't gotten the error yet so I hope it was just something with the ip thanks guys.
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