please help me!

Someone stole my account. Account has been created 2009, I did not give my password to anyone ever. Today I tried to go, but got out error "incorrect password". Antivirus yesterday issued a report that an unknown program tries to run, I clicked prohibit the launch. Today I noticed that the post office received a letter with a request to change the e-mail address and someone confirmed the change. I think it was a virus that stole my passwords. Please contact me, I gave this account 4 years! I wrote to support@z8games.com but no one answer me :( When I try to get ticket in other account I have error and ticket not send. What can I do boys?

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